Expert Engineering Support for Lifelong Equipment Performance
Our Engineering team offers expert technical support and on-site services, including equipment inspection, component maintenance, operator training, and system tuning, ensuring longevity and user-friendly operation.
Technical Support & Maintenance
We design our infrared machines to be user-friendly and with minimal maintenance requirements, but when the occasion arises that you have a technical question our Engineering team is standing by to provide technical support, whether over the phone or on-site.
An on-site call by one of our engineers will involve a full inspection of the equipment to determine if any components require replacement or refurbishment. In addition, our engineers can provide training for maintenance personnel and operators or help with system configuration and tuning. Upon completion of any site visit we will prepare a report detailing actions taken and any recommendations for upgrades or repairs.
We strive to provide expert support for all of our equipment for its entire life cycle and frequently have customers with equipment running from as far back as the 1980’s.
Get a Custom Infrared Solution for Your Application
With six decades of infrared technology expertise, Casso-Solar is ready to address your project needs. Reach out to our specialists today.